Lena as a Leader
This repo allows anyone to submit a PR against it, that is on purpose
My Availability
- Look at my calendar, it is generally 98% accurate
- Feel entirely free to put time on my calendar to talk whenever you want
- Grab me when it’s urgent
- If you need me and can’t find me:
* Slack Me
* Text/Call Me
- We are all very busy, but supporting you and enabling, empowering, unblocking you is my number one priority
Direct Responsibility Individual
- I believe strongly in this principle
- Everything should have a single owner who is responsible and someone who is accountable
- If you are responsible for something and are not going to be available, let me know how can help you find coverage (In an emergency I will manage it)
- If you are accountable it is your role to make sure the team is focused and following process and standards
More Working Code Principle
- We do stuff that works (it works as expected)
- We do stuff that gets used (has a job, is working)
- We do stuff that provides a benefit (it’s working for us, it provides measurable value, or informs us to why it’s not)
Blameless, But Still Responsible
- We should have no fear in trying new things or fixing older things
* If we do, the process is broken, let me know we’ll fix it
- It is ok to fail and to learn
- It is ok to point out when someone has made a mistake or error, and I favor candid feedback that is done respectfully
- See DRI above, if you own something, you are responsible for it
- It is my job to provide a culture that enables autonomy and empowerment
Autonomy and Empowerment
- I believe in Enabling Bureaucracy. The people that are impacted the most by any Bureaucracy should be able to manage and own that bureaucracy. (No Ivory Towers)
- Teams and Individuals need guardrails in the form expectations, standards, and practices
- These allow teams to be autonomous and empowered
Feedback
- I like feedback, in both directions
- However, these are important:
* Safety - it is unlikely that anything negative will occur for giving feedback
* Effort - the feedback process should not result in arguing, but in honest, open discussion
* Benefit - feedback should have an outcome, something that will result in a change or indicates why it doesn’t
- I will never “react” to feedback. I will, however, respond to all of it.
- I will never shame or criticize publicly. I do, however, support you in calling me out publicly when needed.
- Radical Candor
One-on-One Meetings
- These meetings are important
- They should not be status updates; they should be us strategizing and unlocking you
- I will most likely have some topics to discuss as well
- I will use this time to coach, mentor, and to find opportunities to sponsor
My Job
- I am currently the CTO at BEGiN Learning
- See my Linked-In for more experience information
- Accountable for driving and setting the technical direction and strategy for BEGiN Learning
- Manage cost of goods sold (COGS) to enable margins and EBITDA
- Build and hire a strong and highly effective team
- Grow and foster everyone here
- Provide Context and prioritization
- Set clear expectations
- Be the final decision maker when needed
- To ensure we are executing and operating in a way that is working
- Eliminate waste and focus us on things that add value
- Provide clear mission and strategy
Me
- I care about you
- I care about outcomes
- I don’t believe in blockers (things can always be unblocked)
- I believe in small things that make big things
- I believe in continuous improvement no matter how small
- I believe in Enabling Bureaucracy
- I believe in daily goal setting
- I believe in transparency
- I believe in the honesty and focus of seeing what we are doing routinely (Retros)
- I only believe in two priorities
* High - What I need to do right now
* What I might do next
- I will never lie to you, however, I may defer the truth because of legal or privacy reasons, and I will make that clear
Work Hours
- Follow company guidelines, but also:
- Get stuff done, deliver on our goals
- Be there when your team needs you
How are you doing
- You will know, I will tell you
- However, I think there are three stages
* You are meeting your current goals
* You are struggling to achieve your goals
* You are underwater and are in trouble, and we need to have a serious conversation, but this should never be a surprise
* NOTE: I did not list exceeding current goals because if you are, I think we should applaud that, celebrate it and reset your goals
* NOTE 2: Goals also include improving or growing yourself and career
What (I think) I’m Good At
- Focusing on the next right/best thing
- Setting Strategy and Vision
- Building Lean Culture
- Big picture
- Dismantling blockers
- Cost-Effectiveness
- InfoSec, Compliance, and GDPR
- Listening
- Making Decisions
- Helping you make decisions
- Coaching & Mentoring in your work life and beyond